All-in-One Repair Shop Software — Choose WordPress or Cloud
Repair shop CRM · WordPress · Cloud options
RepairBuddy auto repair shop software helps you manage vehicle bookings, repair estimates, customer approvals, technician work orders, parts, invoices and service reminders in one connected workflow. It also gives car repair shops the tools to organize jobs and customer communication.
Built for independent garages, mechanic workshops and automotive service centres, RepairBuddy supports car repair shop management from the first booking through estimates, repairs, payment and the next service visit.
Built for automotive workshops
RepairBuddy is more than an online booking form. Connect vehicle intake, evaluation, estimate approval, repair work, customer communication, invoicing and follow-up while keeping the job record and customer history together.
See RepairBuddy in action
Take a video tour of RepairBuddy and see how its repair-management workflow can help organize bookings, jobs and customer communication.
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01 · Online booking
Let customers start a repair request directly from your website. Configure booking around the vehicle types and services your garage handles, so your team receives useful details before the vehicle arrives.
02 · Appointment options
Let customers choose the booking or handover option that suits your business. Configure available booking types to reflect how your workshop accepts vehicles.
03 · Scheduling
Use appointment time slots to organize incoming repair requests and give customers a clear way to request a suitable time. Review bookings from the RepairBuddy dashboard.
04 · Booking communication
Keep customers informed after they submit a booking, and notify your team so new requests can be reviewed.
05 · Booking review
Bring online bookings into your workshop workflow. Staff can review submitted information, perform an evaluation and prepare an estimate.
06 · Vehicle intake
Use pre-repair and post-repair evaluation checklists to record vehicle condition and inspection observations. Keep evaluation details with the related repair record.
07 · Inspection records
Give technicians a consistent way to record vehicle condition and inspection results before work begins and before handover.
08 · Estimates and approvals
Prepare estimates based on the requested work. Add labor services, replacement parts and extras, then send the estimate to the customer to approve or reject.
09 · Digital signatures
When your process requires customer authorization, request a digital signature for the relevant document or configured workflow stage.
10 · Job workflow
Track approved repair work through your workshop's stages and help your team coordinate active, waiting and completed jobs.
11 · Repair tickets
Provide a repair ticket with details customers need to identify their job and check progress online. QR-enabled ticket workflows can make the status page easier to reach.
12 · Payments
Keep payment records associated with the repair job. Record upfront deposits, track partial payments and review outstanding balances.
13 · Technician management
Assign jobs to one or more technicians to coordinate responsibilities. When time tracking is enabled, technicians can log time against repair work.
14 · Repeat service
When a next-service date is recorded, print a reminder tag for vehicle handover. Configure service reminders to encourage future maintenance visits.
15 · Customer communication
Give customers an online way to check job progress. Where messaging is enabled, customers can also send messages related to their repair job.
16 · Customer portal
Let customers return to their account to access supported repair information without contacting the workshop for every update.
17 · Invoicing
Prepare invoice documents for customers and workshop records. Supported formats include thermal receipts and layouts organized around items or vehicles, depending on configuration.
18 · Automated status updates
Configure repair job statuses to match your workshop process. Set supported email or SMS notifications for individual statuses and customize the message content.
19 · Expense tracking
Record expenses connected to a specific repair job—such as a part purchased for a vehicle—or keep general workshop expenses organized.
20 · Workshop calendar
Use the assignments calendar to help administrators, store managers and technicians review scheduled work and responsibilities in one place.
21 · Time tracking
When enabled, server-side time tracking is designed to continue recording time if the technician changes devices or their device goes to sleep.
22 · Complete job records
Manage the details of each repair from its job record, including service items, parts, vehicle details, payments, attachments, customer notes, feedback requests and history where configured.
23 · Customer relationship management
Find customer records and review their relationship with your workshop, including related jobs, estimates, appointments, payments, vehicles, service reminders, reviews, communications, signatures and notes.
Workshop performance
RepairBuddy includes 12 reports to help workshop owners review sales, technician workload, customers, expenses, outstanding balances, estimate conversion and job turnaround.
Choose a report, set the date range, then generate and print it. Reports depend on the information recorded in your RepairBuddy system.
Explore reports and analytics →
Customer retention
Help customers remember upcoming maintenance and encourage repeat visits. Record next-service dates and use supported reminder options for oil changes, inspections and scheduled maintenance.
Flexible setup
Adapt RepairBuddy terminology to suit your automotive workshop. Customize supported labels so booking forms and repair records use familiar vehicle-service language.
One connected system
Connect customer intake, workshop operations, payments and follow-up instead of managing every step in separate tools.
Accept online repair requests and manage appointment details from your website.
Prepare itemized estimates and collect customer decisions before work proceeds.
Assign repair jobs, record time and keep job notes available to the team.
Organize invoice documents, deposits, partial payments and outstanding balances.
Give customers access to supported job information and help staff understand customer history.
Support follow-up after a job and encourage customers to return for maintenance.
Common questions
Auto repair shop software helps workshops organize vehicle bookings, estimates, repair jobs, technician assignments, customer communication, invoices and service follow-ups. RepairBuddy provides these workflows through a WordPress plugin, with cloud options also available.
Yes. RepairBuddy supports configurable online booking forms so customers can submit repair requests and provide vehicle and service information through your website.
RepairBuddy lets your team prepare estimates with relevant services, parts and extras, then send them to customers for online approval or rejection.
You can assign repair jobs to technicians and use time-tracking features when enabled to record time associated with repair work.
RepairBuddy provides an online job-status checker and customer portal features that help customers access supported repair information and communicate about their jobs.
RepairBuddy supports repair invoice printing and service reminder tag workflows. Available formats and options depend on your configuration and enabled features.
Yes. RepairBuddy includes 12 reports covering sales, technicians, customers, financial activity, job stages, estimate conversion and expenses. Reports use information recorded in your system.
You can customize supported labels and terminology to fit your workflow and translate supported interface text using compatible translation tools.
Take the next step
Explore the live demo or compare pricing to find the RepairBuddy setup that fits your automotive repair business.
RepairBuddy is software that helps repair businesses manage the services they offer; it does not provide vehicle repair services itself.